LVG PRIVACY POLICY
We at Legacy Valiance Gold LLC., together with our affiliates, respect your privacy and are strongly committed to keeping secure any information we obtain from you or about you. This Privacy Policy describes our practices concerning Personal Information we collect from or about you when you use our website, applications, and services (collectively “Services”).
I. Personal Information We Collect: We collect personal information relating to you as follows:
Personal Information You Provide: We collect Personal Information if you create an account to use our Services or communicate with us as follows:
Account Information: When you create an account with us, we will collect information associated with your account, including your name, contact information, account credentials, payment card information and transaction history, (collectively “Account Information”).
User Content: When you use our Services, we collect Personal Information that is included in the input, file uploads, or feedback that you provide to our Services.
Communication Information: If you communicate with us, we collect your name, contact information, and the contents of any messages you send (“Communication Information”).
Other Information You Provide: We collect other information that you may provide to us, such as when you participate in our events or surveys or provide us with information to establish your identity (collectively, “Other Information You Provide”).
Personal Information We Receive Automatically From Your Use of the Services: When you visit, use, or interact with the Services, we receive the following information about your visit, use or interactions (“Technical Information”):
Log Data: Information that your browser or device automatically sends when you use our Services. Log data includes your Internet Protocol address, browser type and settings, the date and time of your request, and how you interact with our Services.
Usage Data: We may automatically collect information about your use of the Services, such as the types of content that you view or engage with, the features you use and the actions you take, as well as your time zone, country, the dates and times of access, user agent and version, type of computer or mobile device, and your computer connection.
Device Information: Includes name of the device, operating system, device identifiers, and browser you are using. Information collected may depend on the type of device you use and its settings.
Cookies: We use cookies to operate and administer our Services, and improve your experience. A cookie is a piece of information sent to your browser by a website you visit. You can set your browser to accept all cookies, to reject all cookies, or to notify you whenever a cookie is offered so that you can decide each time whether to accept it.
Analytics: We may use a variety of online analytics products that use cookies to help us analyze how users use our Services and enhance your experience when you use the Services.
2. How We Use Personal Information: We may use Personal Information for the following purposes:
To provide, administer, maintain and/or analyze the Services;
To improve our Services and conduct research;
To communicate with you; including to send you information about our Services and events;
To develop new programs and services;
To prevent fraud, criminal activity, or misuses of our Services, and to protect the security of our IT systems, architecture, and networks;
To carry out business transfers; and
To comply with legal obligations and legal process and to protect our rights, privacy, safety or property, and/or that of our affiliates, you or other third parties.
Aggregated or De-Identified Information: We may aggregate or de-identify Personal Information so that it may no longer be used to identify you and use such information to analyze the effectiveness of our Services, to improve and add features to our Services, to conduct research and for other similar purposes. In addition, from time to time, we may analyze the general behavior and characteristics of users of our Services and share aggregated information like general user statistics with third parties, publish such aggregated information or make such aggregated information generally available. We may collect aggregated information through the Services, through cookies, and through other means described in this Privacy Policy. We will maintain and use de-identified information in anonymous or de-identified form and we will not attempt to reidentify the information, unless required by law.
3. Disclosure of Personal Information: Exclusively for the purpose of complying with established Anti-Money Laundering and Know Your Customer requirements, we may provide your Personal Information to a third party.
Legal Requirements: We may share your Personal Information, including information about your interaction with our Services, with government authorities, or other third parties (i) if required to do so by law or if necessary to comply with a legal obligation, (ii) to protect and defend our rights or property, (iii) if we determine, in our sole discretion, that there is a violation of our terms policies, or the law, (iv) to detect or prevent fraud or other illegal activity; (v) to protect the safety, security, and integrity of our products, employees or users or the public, or (vi) to protect against legal liability.
4. Your Rights: Depending on location, individuals may have certain statutory rights in relation to their Personal Information. For example, you may have the right to:
Access your Personal Information and information relating to how it is processed.
Delete your Personal Information from our records.
Rectify or update your Personal Information.
Transfer your Personal Information to a third party (right to data portability).
Restrict how we process your Personal Information.
Withdraw your consent where we rely on consent as the legal basis for processing at any time.
Object to how we process your Personal Information.
Lodge a complaint with your local data protection authority.
You can exercise some of these rights, please submit your request through customerservice@LegacyValianceGold.com
5. Additional U.S. State Disclosures: The following provides additional information about the categories of Personal Information we collect and how we disclose that information. You can read more about the Personal Information we collect in the section “Personal Information We Collect” above, how we use Personal Information in the section “How We Use Personal Information” above, and how we retain Personal Information in “Security and Retention” below.
Identifiers, such as your name, contact details, IP address, and other device identifiers. We may disclose this information to our service provider for the purpose of AML/KYC compliance and to law enforcement and other third parties if presented with a valid legal order signed by a court of jurisdiction.
Commercial Information, such as your transaction history. We may disclose this information to law enforcement and other third parties if presented with a valid legal order signed by a court of jurisdiction.
Network Activity Information, such as Content and how you interact with our Services. We may disclose this information to law enforcement and other third parties if presented with a legal order signed by a court of jurisdiction.
Geolocation Data: We may disclose this information to law enforcement and other third parties if presented with a valid legal order signed by a court of jurisdiction.
Your account login credentials and transaction information (Sensitive Personal Information). We disclose this information to law enforcement and other third parties if presented with a valid legal order signed by a court of jurisdiction.
To the extent provided for by local law and subject to applicable exceptions, individuals may have the following privacy rights in relation to their Personal Information:
The right to know information about our processing of your Personal Information, including the specific pieces of Personal Information that we have collected from you.
The right to request deletion of your Personal Information;
The right to correct your Personal Information; and
The right to be free from discrimination relating to the exercise of any of your privacy rights.
We do not sell Personal Information or share Personal Information for ANY purpose other than law enforcement and other third parties if presented with a valid legal order signed by a court of jurisdiction.
Exercising Your Rights: To the extent applicable under local law, you can exercise privacy rights described in this section by submitting a request through customerservice@legacyvaliancegold.com
Verification: In order to protect your Personal Information from unauthorized access, change or deletion, we may require you to verify your credentials before you can submit a request to know, correct or delete Personal Information. If we cannot verify your identity, we will not be able to honor your request.
Authorized Agents: You may also submit a rights request through an authorized agent. If you do so, the agent must present signed written permission to act on your behalf and you may also be required to independently verify your identify and submit proof of your residency with us. Authorized agent requests can be submitted to customerservice@legacyvaliancegold.com
Appeals: Depending on where you live, you may have the right to appeal a decision we make relating to requests to exercise your rights under applicable local law. To appeal a decision, please send your request to customerservice@legacyvaliancegold.com
6. Children: Our service is not directed to anyone under the age of 18. Legacy Valiance Gold does not knowingly collect Personal Information from children under the age of 18. If you have reason to believe that a child under the age of 18 has provided Personal Information to Legacy Valiance Gold through the Service, please email us at customerservice@legacyvaliancegold.com. We will investigate any notification and if appropriate, delete the Personal Information from our system.
7. Links to Other Websites: The Service may contain links to other websites not operated or controlled by Legacy Valiance Gold, including social media services (“Third Party Sites”). The information that you share with Third Party Sites will be governed by the specific privacy policies and terms of service of the Third Party Sites and not by this Privacy Policy. By providing these links we not imply that we endorse or have reviewed these sites. Please contact the Third Party Sites directly for information on their privacy practices and policies.
8. Security and Retention: We implement commercially reasonable technical, administrative and organizational measures to protect Personal Information both online and offline from loss, misuse and unauthorized access, disclosure, alteration or destruction. However, no Internet or email transmission is ever fully secure or error free. In particular, email sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via the Service or email. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Service, or third-party websites.
We’ll retain your Personal Information for only as long as we need in order to provide our Service to you, or for other legitimate business purposes such as resolving disputes, safety and security reasons, or complying with our legal obligations. How long we retain Personal Information will depend on a number of factors, such as the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, our purpose for processing the information, and any legal requirements.
9. International Users: By using our Service, you understand and acknowledge that your Personal Information will be processed and stored in our facilities and servers in the United States and may be disclosed to our service providers and affiliates in other jurisdictions.
Legal Basis for Processing: Our legal basis for processing your Personal Information include: Performance of a contract with you when we provide and maintain our Services. When we process Account Information, Content, and Technical Information solely to provide our Services to you, this information is necessary to be able to provide our Services. If you do not provide this information, we may not be able to provide our Services to you.
Our legitimate interests in protecting our Services from abuse, fraud or security risks, or in developing, improving or promoting our Services. This may include the processing of Account Information, Content, Social Information and Technical Information. Your consent when we ask for your consent to process your Personal Information for a specific purpose that we communicate to you. You have the right to withdraw your consent at any time.
Compliance with our legal obligations when we use your Personal Information to comply with applicable law or when we protect our affiliates, users or third parties, rights, safety and property.
Data Transfers: We will use appropriate safeguards for transferring Personal Information outside of certain countries. We will use appropriate safeguards for transferring Personal Information outside of certain countries. We will only transfer Personal Information pursuant to a legally valid transfer mechanism.
Data Protection Officer: You can contact our data protection officer at customerservice@legacyvaliancegold.com in matters related to Personal Information processing.
Changes to the Privacy Policy: We may update this Privacy Policy from time to time. When we do, we will post an updated version on this page, unless another type of notice is required by applicable law.
How to Contact Us: Please contact customerservice@legacyvaliancegold.com if you have any questions or concerns not already addressed in this Privacy Policy.